Delivery
All orders placed on draculafishing.com are delivered exclusively via courier services. Currently, deliveries are handled by Sameday and DPD.
Customers are advised to visually inspect the parcel upon delivery. If the package shows visible signs of damage, impacts or any other issues that may affect its contents, we recommend refusing the delivery. Refusing a visibly damaged parcel helps ensure a faster resolution of transport-related issues.
Shipping costs are calculated automatically at checkout based on the delivery address, parcel weight and selected courier, in accordance with the applicable courier rates.
Stock Availability and Delivery Times
| Delivery rate of 99.9%. | |
| In stock | Fast dispatch directly from our warehouse. |
| The delivery rate is over 90%. Some products may not be available for reasons beyond DraculaFishing's control. | |
| Possible delivery in 2–5 days | Dispatch within 2–5 days, depending on availability in the supplier's warehouse. |
| Possible delivery in 7–14 days | Dispatch within 7–14 days, depending on product availability and the supplier's processing and delivery times. |
Once the order has been prepared, the estimated delivery time is 2–3 business days.
Payment
Payment for orders is made exclusively online by bank card through the Stripe payment platform.
This payment method is secure and uses advanced transaction protection standards. Card details are not stored by the Seller and are not accessible to the merchant. All payments are processed directly by Stripe in accordance with applicable security and data protection regulations, including PCI DSS standards.
Order Cancellation
If a customer has placed an order and wishes to cancel it, they must contact us as soon as possible at info@draculafishing.com. The amount paid will be refunded as quickly as possible using the same payment method used for the original transaction.
14-Day Return Policy
Customers have the right to return products within 14 calendar days from the date of receipt, in accordance with applicable European consumer protection legislation, including Directive 2011/83/EU.
If the return is made solely because the customer no longer wishes to keep the product, the return shipping costs are fully borne by the customer. This rule does not apply to defective or non-compliant products or to products delivered incorrectly.
Returned products must be sent by courier to the return address indicated on the return form page. Personal delivery of returns is not accepted, and the customer may choose the courier service used for the return shipment.
To start the return process, please complete the return form. The return address and detailed instructions for preparing and sending the parcel are provided on that page.
For additional information regarding delivery, payment or returns, please contact us at info@draculafishing.com.
DraculaFishing is a registered trademark of S.C. Marele Pescar Trade S.R.L., company registration number:
J2011007018408, VAT number: RO28598479